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Auditing Organizational Communication is a thoroughly revised and updated new edition of the successful Handbook of Communication Audits for Organizations, which has established itself as a core text in the field of organizational communication. Research studies consistently show the importance of effective communication for business success. They also underscore the necessity for organizations to put in place validated techniques to enable them to systematically measure and monitor their communications. This Handbook equips readers with the vital analytic tools required to conduct such assessments.
Owen Hargie, Dennis Tourish and distinguished contributors drawn from both industry and academia:
- provide a comprehensive analysis of research, theory and practice pertaining to the communication audit approach
- review the main options confronting organizations embarking on audit
- discuss the merits and demerits of the approaches available
- provide case studies of the communication audit process in action
- illustrate how findings can be interpreted so that suitable recommendations can be framed
- outline how reports emanating from such audits should be constructed.
This second edition arrives at a time of considerable growing interest in the area. A large volume of research has been published since the last edition of the book, and the text has been comprehensively updated by reviewing this wealth of data. In addition, new chapters on social network analysis and auditing the communication revolution have been added, together with new case study chapters illustrating audits in action.
- Sales Rank: #1227742 in Books
- Published on: 2009-05-01
- Released on: 2009-03-24
- Original language: English
- Number of items: 1
- Dimensions: 9.21" h x 1.18" w x 6.14" l, 1.75 pounds
- Binding: Paperback
- 520 pages
Review
'This is a terrific book which advances theoretical and applied knowledge about the purpose, conduct and outcomes of communication audits. The editors are two of the UK's leading scholars in organisational communication who are also both experts at carrying out audits in a variety of organisations and sectors. It's hardly surprising then that this is a most insightful text.'- Christine Daymon, Curtin Business School,�Curtin University of Technology, Australia
About the Author
Owen Hargie is Professor of Communication at the University of Ulster, and Dennis Tourish is a�Professor at Aberdeen Business School, Robert Gordon University. They have previously co-authored Key Issues in Organizational Communication, Communication in Management, and Communication Skills for Effective Management.
Most helpful customer reviews
1 of 1 people found the following review helpful.
Good book but fluffed up, horrible kindle version
By milkyway
It is not a bad book, just so full of fluff. It's clearly a way to make money. You will keep reading the same things multiple times and lots of words that aren't necessary to describe a concept. Everything in this book could have been cut down to half the size, which would make it a lot clearer and simple. I'm just not a fan of bloating up content.
Also, the Kindle version is really bad. There is no table of content so you have to manually search for the chapters! Huge negative! There are also no real page numbers included, which I find really important for textbooks as a teacher might tell you "read page X" or "go to X". It takes me forever to find anything. On top of that, some of the tables are not correctly displayed.
1-star on the kindle version
4-star on the actual content
3-star on the book because of its fluff
1 of 1 people found the following review helpful.
Great Resource
By Lorraine
I originally bought this book to help with writing an audit proposal for a Communication Management course for a Masters Degree. It is full of useful information and the actual audit examples that are included are very helpful. I bought this as a Kindle reader and use it on my iPad. A very useful resource.
0 of 0 people found the following review helpful.
Three Stars
By Jo
good book, delivered on time
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